S.E.

Timezone: America/Chicago

S.E. 2084

With experience combination of Business Analyst, Technical Writer, and Salesforce.com Admin & Declarative Developer, I get to design technology solutions that meet business needs and are understood by all users.


Certifications

  • Salesforce Certified Administrator
    September 18, 2015
  • Salesforce Certified Platform App Builder
    October 20, 2015
  • Salesforce Certified Advanced Administrator
    November 20, 2015
  • Salesforce Certified Sales Cloud Consultant
    December 1, 2015
  • Salesforce Certified Service Cloud Consultant
    January 19, 2016
  • Salesforce Certified Pardot Consultant
    August 12, 2016

Experience

  • Pardot
  • Point And Click (Administrator)
  • Sales Cloud
  • Service Cloud
  • Trainer

Solution
Architecture
Software
Developer
Declarative
Work
Marketing
Automation
Training &
Education

Trailhead Badges

Trailhead is an interactive learning path through the basic building blocks of the Salesforce. The badges below indicate Trailhead achievements this individual has completed.

Ethics and Integrity for Salesforce Partners
Ethics and Integrity for Salesforce Partners
Build a Mars Communication Uplink
Build a Mars Communication Uplink
Spring ’17 Release
Spring ’17 Release
Salesforce Technology Model
Salesforce Technology Model
Einstein Data Discovery Basics
Einstein Data Discovery Basics
Lightning Service Basics
Lightning Service Basics
Path & Workspaces
Path & Workspaces
Build a Discount Calculator
Build a Discount Calculator
Build an Account Reassignment Wizard
Build an Account Reassignment Wizard
Apex Enterprise Patterns – Domain & Selector Layers
Apex Enterprise Patterns – Domain & Selector Layers
Smart Data Discovery Basics
Smart Data Discovery Basics
Salesforce Release Strategies
Salesforce Release Strategies
Badge to the Future
Badge to the Future
Trick or Trailhead
Trick or Trailhead
Compass of Wisdom
Compass of Wisdom
Quick Start: Salesforce Connect
Quick Start: Salesforce Connect
Summer '16 Release
Summer '16 Release
Desk.com Basics
Desk.com Basics
Desk.com Toolkit
Desk.com Toolkit
Shield Platform Encryption
Shield Platform Encryption
Search Solution Basics
Search Solution Basics
Culture of Feedback
Culture of Feedback
Organizational Alignment (V2MOM)
Organizational Alignment (V2MOM)
ISV Business Planning
ISV Business Planning
Case Feed
Case Feed
Drucker School—Business Performance Basics
Drucker School—Business Performance Basics
Drucker School—Balanced Scorecard
Drucker School—Balanced Scorecard
Drucker School—Customer & Market Strategy
Drucker School—Customer & Market Strategy
Service Console Customization
Service Console Customization
Catter
Catter
Dreamforce '16 Ready
Dreamforce '16 Ready
Dreamforce & Beyond
Dreamforce & Beyond
Public Speaking Skills
Public Speaking Skills
Entitlement Management
Entitlement Management
Offline Management
Offline Management
Virtual Collaboration
Virtual Collaboration
Engagement & Retention
Engagement & Retention
Security Basics
Security Basics
Native Android
Native Android
HTML5 & Hybrid
HTML5 & Hybrid
Native iOS
Native iOS
Build an Automated Workshop Management System
Build an Automated Workshop Management System
Build a Restaurant-Locator Lightning Component
Build a Restaurant-Locator Lightning Component
Call Center Integration
Call Center Integration
Knowledge Basics
Knowledge Basics
Knowledge Search Basics
Knowledge Search Basics
API Basics
API Basics
Asynchronous Apex
Asynchronous Apex
Transaction Security
Transaction Security
Apex Integration Services
Apex Integration Services
Custom Metadata Types
Custom Metadata Types
Identity for Customers
Identity for Customers
Lightning Components Basics
Lightning Components Basics
Reports & Dashboards Specialist
Reports & Dashboards Specialist
Security Specialist
Security Specialist
Accountability & Delegation
Accountability & Delegation
Salesforce1 Rollout
Salesforce1 Rollout
Volunteers for Salesforce (V4S) Basics
Volunteers for Salesforce (V4S) Basics
Volunteer Registration
Volunteer Registration
Website Integration for Volunteer Management
Website Integration for Volunteer Management
Volunteer Management
Volunteer Management
Community Rollout Strategy
Community Rollout Strategy
HEDA Basics
HEDA Basics
HEDA Data Management
HEDA Data Management
IoT Basics
IoT Basics
Artificial Intelligence Basics
Artificial Intelligence Basics
AppExchange Basics
AppExchange Basics
Salesforce1 Basics for Users
Salesforce1 Basics for Users
Create a Satisfaction Survey
Create a Satisfaction Survey
Lightning Experience Specialist
Lightning Experience Specialist
DF16 Trailblazer
DF16 Trailblazer
Writing Style
Writing Style
UX Research Basics
UX Research Basics
UX Personas for Salesforce
UX Personas for Salesforce
Salesforce CPQ Basics
Salesforce CPQ Basics
Storytelling and Communications
Storytelling and Communications
Marketing Cloud Studios & Builders
Marketing Cloud Studios & Builders
Innovation Solution
Innovation Solution
Innovation Ideation & Prototyping
Innovation Ideation & Prototyping
Innovation Project Definition
Innovation Project Definition
Innovation Customer Discovery
Innovation Customer Discovery
Innovation Basics
Innovation Basics
Salesforce Career Exploration for Students
Salesforce Career Exploration for Students
Marketing Cloud Basics
Marketing Cloud Basics
Service Wave App
Service Wave App
Build a Branded Chat
Build a Branded Chat
Live Agent Basics
Live Agent Basics
Winter ’17 Release
Winter ’17 Release
Salesforce Einstein Features
Salesforce Einstein Features
Sales Productivity
Sales Productivity
Lightning Apps
Lightning Apps
Lightning Experience for Sales
Lightning Experience for Sales
Sales Path & Workspaces
Sales Path & Workspaces
Trick or Trailhead II
Trick or Trailhead II
Build a Lemonade Stand App
Build a Lemonade Stand App
Sales Reports for Lightning Experience
Sales Reports for Lightning Experience
Build an IoT Integration with Electric Imp
Build an IoT Integration with Electric Imp
Injection Vulnerability Prevention
Injection Vulnerability Prevention
Create a Product Pipeline Dashboard with Wave Charts
Create a Product Pipeline Dashboard with Wave Charts
Lightning Alternatives to JavaScript Buttons
Lightning Alternatives to JavaScript Buttons
Service Console Components
Service Console Components
Products, Quotes, & Contracts
Products, Quotes, & Contracts
Apex Enterprise Patterns: Service Layer
Apex Enterprise Patterns: Service Layer
Platform Cache Basics
Platform Cache Basics
Consulting Partner Basics
Consulting Partner Basics
Equality Ally Strategies
Equality Ally Strategies
Desk.com Support Center
Desk.com Support Center
Desk.com Organization
Desk.com Organization
Desk.com Process Automation
Desk.com Process Automation
Salesforce1 Security and Compliance
Salesforce1 Security and Compliance
ISV Security Review
ISV Security Review
Developer Console Basics
Developer Console Basics
IoT Cloud Design and Rollout
IoT Cloud Design and Rollout
Build Hybrid Apps with the Mobile SDK
Build Hybrid Apps with the Mobile SDK
Salesforce Connect
Salesforce Connect
Heroku Enterprise Basics
Heroku Enterprise Basics
Sales Wave App
Sales Wave App
Basic Wave Dashboard Customization
Basic Wave Dashboard Customization
Visualforce Mobile
Visualforce Mobile
Salesforce & Heroku Integration
Salesforce & Heroku Integration
Quick Start: Visualforce
Quick Start: Visualforce
Quick Start: Apex
Quick Start: Apex
Quick Start: Build Your First App
Quick Start: Build Your First App
Build a Visualforce App with the Lightning Design System
Build a Visualforce App with the Lightning Design System
Build a Lightning App with the Lightning Design System
Build a Lightning App with the Lightning Design System
Quick Look: Lightning Experience
Quick Look: Lightning Experience
Build a Conference Management App
Build a Conference Management App
Quick Start: Lightning Connect
Quick Start: Lightning Connect
Quick Start: Lightning Components
Quick Start: Lightning Components
Quick Start: Lightning App Builder
Quick Start: Lightning App Builder
Quick Start: Heroku Connect
Quick Start: Heroku Connect
Build an Account Geolocation App
Build an Account Geolocation App
Lightning Experience Data Management
Lightning Experience Data Management
Lightning Experience Chatter Basics
Lightning Experience Chatter Basics
Lightning Experience Reports & Dashboards
Lightning Experience Reports & Dashboards
Visualforce & Lightning Experience
Visualforce & Lightning Experience
Visualforce Basics
Visualforce Basics
Apex Testing
Apex Testing
Spring '16 Release
Spring '16 Release
Great Management
Great Management
Coaching & Feedback
Coaching & Feedback
ISV App Strategy
ISV App Strategy
Microsoft Integration Benefits
Microsoft Integration Benefits
Microsoft Integration Basics
Microsoft Integration Basics
Lightning Experience Development
Lightning Experience Development
Lightning Components
Lightning Components
Where’s Astro?
Where’s Astro?
Communities Basics
Communities Basics
Data Quality
Data Quality
Trust and Influence
Trust and Influence
Identity Basics
Identity Basics
User Authentication
User Authentication
Database & .NET Basics
Database & .NET Basics
Salesforce Ohana Culture
Salesforce Ohana Culture
ISV App Development
ISV App Development
Apex & .NET Basics
Apex & .NET Basics
Wave Apps Basics
Wave Apps Basics
Quick Start: Reports & Dashboards
Quick Start: Reports & Dashboards
Quick Start: Lightning Experience for Closers
Quick Start: Lightning Experience for Closers
Lightning Experience Features
Lightning Experience Features
Lightning Data Management
Lightning Data Management
Lightning Chatter Basics
Lightning Chatter Basics
Lightning Experience Rollout
Lightning Experience Rollout
Lightning Reports & Dashboards
Lightning Reports & Dashboards
Advanced Formulas
Advanced Formulas
Lightning Connect
Lightning Connect
Salesforce Success Model
Salesforce Success Model
Salesforce Cloud Benefits
Salesforce Cloud Benefits
Salesforce Technology Basics
Salesforce Technology Basics
Salesforce Ecosystem
Salesforce Ecosystem
Business Value of Equality
Business Value of Equality
Impact of Unconscious Bias
Impact of Unconscious Bias
Diversity and Inclusion Strategies
Diversity and Inclusion Strategies
Apex Basics & Database
Apex Basics & Database
Apex Triggers
Apex Triggers
Build a Battle Station App
Build a Battle Station App
Wave Desktop Exploration
Wave Desktop Exploration
Wave Mobile Exploration
Wave Mobile Exploration
Lightning Design System
Lightning Design System
Mobile Basics
Mobile Basics
App Customization
App Customization
Lightning Experience Basics
Lightning Experience Basics
Wave Analytics Basics
Wave Analytics Basics
Event Monitoring
Event Monitoring
Service Cloud Basics
Service Cloud Basics
Salesforce User Tour
Salesforce User Tour
Salesforce Platform Basics
Salesforce Platform Basics
CRM Basics
CRM Basics
Get Ready for Dreamforce
Get Ready for Dreamforce
Fundraising Basics
Fundraising Basics
Data Modeling
Data Modeling
Data Management
Data Management
UI Customization
UI Customization
Salesforce1 Mobile Basics
Salesforce1 Mobile Basics
Reports & Dashboards
Reports & Dashboards
Accounts & Contacts
Accounts & Contacts
Formulas & Validations
Formulas & Validations
Chatter Basics
Chatter Basics
Donation Management
Donation Management
Application Lifecycle Management
Application Lifecycle Management
Leads & Opportunities
Leads & Opportunities
User Management
User Management
Change Management
Change Management
Salesforce Basics
Salesforce Basics
Salesforce User Basics
Salesforce User Basics
Data Security
Data Security
App Customization Lite
App Customization Lite
Build a Suggestion Box App
Build a Suggestion Box App
ISV Basics
ISV Basics
Process Automation
Process Automation
Quick Start: Lightning Process Builder
Quick Start: Lightning Process Builder
Lightning App Builder
Lightning App Builder