R.G.

Timezone: America/New_York

R.G. 1945

3x Salesforce MVP | Author of 4 books | Dreamforce Speaker | Salesforce Trainer | Blogger at AutomationChampion.com | Mumbai User Group Leader


Certifications

  • Salesforce Certified Force.com Developer
    September 11, 2012
  • Salesforce Certified Administrator
    September 25, 2012
  • Salesforce Certified Sales Cloud Consultant
    October 18, 2012
  • Salesforce Certified Advanced Administrator
    July 9, 2013
  • Salesforce Certified Service Cloud Consultant
    July 11, 2014
  • Salesforce Certified Platform App Builder
    July 7, 2015
  • Salesforce Certified Platform Developer I
    October 21, 2015
  • Salesforce Certified Pardot Specialist
    April 20, 2016
  • Salesforce Certified Pardot Consultant
    April 22, 2016

Experience

  • Appexchange
  • Community Cloud
  • Data.Com
  • Desk.Com
  • Developer
  • Heroku
  • Integrator
  • Marketing Automation
  • Pardot
  • Point And Click (Administrator)
  • Sales Cloud
  • Service Cloud
  • Trainer

Solution
Architecture
Software
Developer
Declarative
Work
Marketing
Automation
Training &
Education

Trailhead Badges

Trailhead is an interactive learning path through the basic building blocks of the Salesforce. The badges below indicate Trailhead achievements this individual has completed.

Salesforce Technology Model
Salesforce Technology Model
Path & Workspaces
Path & Workspaces
Platform Cache Basics
Platform Cache Basics
Products, Quotes, & Contracts
Products, Quotes, & Contracts
Desk.com Process Automation
Desk.com Process Automation
Service Console Components
Service Console Components
Lightning Alternatives to JavaScript Buttons
Lightning Alternatives to JavaScript Buttons
Developer Console Basics
Developer Console Basics
Equality Ally Strategies
Equality Ally Strategies
IoT Cloud Design and Rollout
IoT Cloud Design and Rollout
Desk.com Organization
Desk.com Organization
Desk.com Support Center
Desk.com Support Center
Storytelling and Communications
Storytelling and Communications
Lightning Apps
Lightning Apps
Build a Lemonade Stand App
Build a Lemonade Stand App
Data Quality
Data Quality
Asynchronous Apex
Asynchronous Apex
Compass of Wisdom
Compass of Wisdom
Quick Start: Salesforce Connect
Quick Start: Salesforce Connect
Build a Branded Chat
Build a Branded Chat
Create a Satisfaction Survey
Create a Satisfaction Survey
Build an Automated Workshop Management System
Build an Automated Workshop Management System
Artificial Intelligence Basics
Artificial Intelligence Basics
Dreamforce '16 Ready
Dreamforce '16 Ready
IoT Basics
IoT Basics
Volunteer Management
Volunteer Management
Innovation Solution
Innovation Solution
Innovation Customer Discovery
Innovation Customer Discovery
Dreamforce & Beyond
Dreamforce & Beyond
Public Speaking Skills
Public Speaking Skills
Marketing Cloud Basics
Marketing Cloud Basics
Winter ’17 Release
Winter ’17 Release
Security Basics
Security Basics
AppExchange Basics
AppExchange Basics
Summer '16 Release
Summer '16 Release
Accountability & Delegation
Accountability & Delegation
Sales Productivity
Sales Productivity
Salesforce Einstein Features
Salesforce Einstein Features
Salesforce CPQ Basics
Salesforce CPQ Basics
Writing Style
Writing Style
Salesforce Career Exploration for Students
Salesforce Career Exploration for Students
Marketing Cloud Studios & Builders
Marketing Cloud Studios & Builders
Service Wave App
Service Wave App
Salesforce1 Rollout
Salesforce1 Rollout
Drucker School—Customer & Market Strategy
Drucker School—Customer & Market Strategy
Drucker School—Business Performance Basics
Drucker School—Business Performance Basics
Drucker School—Balanced Scorecard
Drucker School—Balanced Scorecard
Engagement & Retention
Engagement & Retention
Storytelling
Storytelling
Innovation Basics
Innovation Basics
HEDA Data Management
HEDA Data Management
Culture of Feedback
Culture of Feedback
Organizational Alignment (V2MOM)
Organizational Alignment (V2MOM)
Custom Metadata Types
Custom Metadata Types
HEDA Basics
HEDA Basics
Virtual Collaboration
Virtual Collaboration
UX Personas for Salesforce
UX Personas for Salesforce
ISV Business Planning
ISV Business Planning
Search Solution Basics
Search Solution Basics
Innovation Project Definition
Innovation Project Definition
Desk.com Basics
Desk.com Basics
Salesforce1 Basics for Users
Salesforce1 Basics for Users
Innovation Ideation & Prototyping
Innovation Ideation & Prototyping
UX Research Basics
UX Research Basics
Transaction Security
Transaction Security
Sales Path & Workspaces
Sales Path & Workspaces
Desk.com Toolkit
Desk.com Toolkit
Lightning Experience for Sales
Lightning Experience for Sales
Entitlement Management
Entitlement Management
Call Center Integration
Call Center Integration
Volunteers for Salesforce (V4S) Basics
Volunteers for Salesforce (V4S) Basics
Live Agent Basics
Live Agent Basics
Case Feed
Case Feed
Shield Platform Encryption
Shield Platform Encryption
Service Console Customization
Service Console Customization
Knowledge Search Basics
Knowledge Search Basics
Knowledge Basics
Knowledge Basics
Apex & .NET Basics
Apex & .NET Basics
Community Rollout Strategy
Community Rollout Strategy
Website Integration for Volunteer Management
Website Integration for Volunteer Management
Volunteer Registration
Volunteer Registration
Build a Suggestion Box App
Build a Suggestion Box App
Build a Battle Station App
Build a Battle Station App
Quick Start: Build Your First App
Quick Start: Build Your First App
Quick Start: Lightning Process Builder
Quick Start: Lightning Process Builder
Quick Start: Visualforce
Quick Start: Visualforce
Quick Start: Reports & Dashboards
Quick Start: Reports & Dashboards
Quick Start: Apex
Quick Start: Apex
Quick Start: Lightning Experience for Closers
Quick Start: Lightning Experience for Closers
Quick Start: Lightning Connect
Quick Start: Lightning Connect
Quick Start: Lightning App Builder
Quick Start: Lightning App Builder
Quick Start: Heroku Connect
Quick Start: Heroku Connect
Quick Start: Lightning Components
Quick Start: Lightning Components
Quick Look: Lightning Experience
Quick Look: Lightning Experience
Build a Lightning App with the Lightning Design System
Build a Lightning App with the Lightning Design System
Build an Account Geolocation App
Build an Account Geolocation App
Build a Visualforce App with the Lightning Design System
Build a Visualforce App with the Lightning Design System
Build a Conference Management App
Build a Conference Management App
Salesforce Platform Basics
Salesforce Platform Basics
Chatter Basics
Chatter Basics
Data Modeling
Data Modeling
Data Management
Data Management
UI Customization
UI Customization
Salesforce1 Mobile Basics
Salesforce1 Mobile Basics
Reports & Dashboards
Reports & Dashboards
Data Security
Data Security
Formulas & Validations
Formulas & Validations
Process Automation
Process Automation
Change Management
Change Management
Lightning App Builder
Lightning App Builder
Event Monitoring
Event Monitoring
Salesforce Connect
Salesforce Connect
Advanced Formulas
Advanced Formulas
CRM Basics
CRM Basics
Accounts & Contacts
Accounts & Contacts
Leads & Opportunities
Leads & Opportunities
Service Cloud Basics
Service Cloud Basics
User Management
User Management
Salesforce User Basics
Salesforce User Basics
Salesforce Basics
Salesforce Basics
Offline Management
Offline Management
Donation Management
Donation Management
ISV Basics
ISV Basics
Fundraising Basics
Fundraising Basics
Application Lifecycle Management
Application Lifecycle Management
Lightning Experience Chatter Basics
Lightning Experience Chatter Basics
App Customization
App Customization
Mobile Basics
Mobile Basics
Lightning Experience Data Management
Lightning Experience Data Management
Salesforce User Tour
Salesforce User Tour
App Customization Lite
App Customization Lite
Lightning Experience Rollout
Lightning Experience Rollout
Lightning Experience Basics
Lightning Experience Basics
Lightning Experience Features
Lightning Experience Features
Lightning Experience Reports & Dashboards
Lightning Experience Reports & Dashboards
Wave Analytics Basics
Wave Analytics Basics
Wave Mobile Exploration
Wave Mobile Exploration
Wave Desktop Exploration
Wave Desktop Exploration
Lightning Design System
Lightning Design System
Lightning Experience Development
Lightning Experience Development
Apex Triggers
Apex Triggers
Apex Testing
Apex Testing
Apex Basics & Database
Apex Basics & Database
Apex Integration Services
Apex Integration Services
Visualforce Basics
Visualforce Basics
Visualforce & Lightning Experience
Visualforce & Lightning Experience
Business Value of Equality
Business Value of Equality
Salesforce Success Model
Salesforce Success Model
Salesforce Cloud Benefits
Salesforce Cloud Benefits
Salesforce Ecosystem
Salesforce Ecosystem
Impact of Unconscious Bias
Impact of Unconscious Bias
Diversity and Inclusion Strategies
Diversity and Inclusion Strategies
Salesforce Technology Basics
Salesforce Technology Basics
Visualforce Mobile
Visualforce Mobile
Spring '16 Release
Spring '16 Release
Coaching & Feedback
Coaching & Feedback
Great Management
Great Management
ISV App Strategy
ISV App Strategy
Microsoft Integration Basics
Microsoft Integration Basics
Microsoft Integration Benefits
Microsoft Integration Benefits
Communities Basics
Communities Basics
Trust and Influence
Trust and Influence
Salesforce Ohana Culture
Salesforce Ohana Culture
User Authentication
User Authentication
Identity Basics
Identity Basics
Wave Apps Basics
Wave Apps Basics
Sales Wave App
Sales Wave App
Heroku Enterprise Basics
Heroku Enterprise Basics
Database & .NET Basics
Database & .NET Basics
Basic Wave Dashboard Customization
Basic Wave Dashboard Customization